Privacy Policy

Privacy Policy – Milk and HONEY Delight

At Milk and HONEY Delight, we value your trust and respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

  1. Information We Collect

When you place an order or interact with our website, we may collect:

  • Personal details such as your name, email address, phone number, and delivery address.
  • Payment information required to complete your purchase (processed securely through our payment partners).
  • Technical details such as your IP address, browser type, and operating system to help us improve user experience.

If you subscribe to our newsletter or marketing updates, we may also use your email to share product updates, offers, and news — only with your consent.

  1. Your Consent

By providing your information to complete a purchase, verify a payment, or arrange delivery, you consent to its use for that specific purpose.

If we ask for your details for marketing or other purposes, we will request your explicit permission, and you will always have the option to opt out.

You may withdraw your consent at any time by contacting us at:
📧 privacy@milkandhoneydelight.com

  1. Disclosure of Information

We may share your information only if:

  • Required by law or regulation, or
  • Necessary to complete transactions with trusted third-party service providers (e.g., courier or payment partners).

We do not sell, trade, or rent your personal information to anyone.

  1. Payments

Payments are processed through secure third-party gateways that follow PCI-DSS (Payment Card Industry Data Security Standards).

  • We do not store your card details on our servers.
  • Your payment data is encrypted and used only to complete your purchase.
  1. Third-Party Services

Our website may include links or integrations with third-party platforms (such as payment gateways, courier tracking, or marketing tools). Each of these providers has its own privacy practices.

We encourage you to read their privacy policies before sharing your information with them. Once you leave our site or are redirected to a third-party site, our privacy policy no longer applies.

  1. Communication & Marketing

By using our website, you agree to receive transactional communications (order confirmations, delivery updates, etc.) via SMS, email, or WhatsApp.

For promotional updates, you will always have the choice to unsubscribe or opt out.

  1. Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. While no method of electronic transmission is 100% secure, we follow industry best practices to safeguard your data.

  1. Cookies

We use cookies to improve your browsing experience and maintain user sessions. Cookies do not personally identify you and can be managed through your browser settings.

  1. Age of Consent

By using this website, you confirm that you are at least the age of majority in your state or country, or you are accessing the site under the supervision of a parent/guardian.

  1. Policy Updates

We may update this Privacy Policy from time to time. Changes will take effect immediately once posted on our website. In case of major updates, we will notify you on our site or via email.

  1. Contact Us

For questions, corrections, or complaints regarding your personal data, please contact
care@milkandhoneydelight.com